Aged Care Pricing Commissioner

We ensure refundable accommodation deposits (RADs) that are over $550,000 in residential aged care homes are reasonable and provide value to residents. We also approve changes to extra service fees in residential aged care homes.

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Refundable accommodation deposit (RAD) indexation calculator

Residential aged care providers can use this calculator to work out the indexed RAD amount for the current approval year.

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Latest ACPC updates

Our new website and refundable accommodation deposit (RAD) application form improves and simplifies the application process for residential aged care providers.

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Let’s look at some of the highlights in the 2018-19 Annual Report from the Aged Care Pricing Commissioner.

The Commissioner’s main role is to approve Refundable Accommodation Deposits (RADs) of over $550,000 for residential aged care rooms.

Firstly, in 2018-19, the Commissioner approved a total of 411 applications to charge a RAD over $550,000. These applications came from 155 residential aged care homes, and is the equivalent of 8,117 rooms approved.

Over the last 4 years we have seen a steady increase in the number of rooms in the sector priced over $550,000. Last year we reached the 17 per cent mark. So, 17 per cent of all rooms in residential aged care in Australia are approved to charge a RAD of over $550,000.

If we take a closer look at these rooms, we see that there is an increasing number that are more than 40km from the CBD of a capital city.

And if we look at it another way, we can see that of the applications approved in 2018-19, 68 per cent of the rooms were in existing residential aged care homes, with the remainder in new homes.

68 per cent of these rooms were in homes managed by for-profit providers, and the remaining 32 per cent were in homes managed by not-for-profit providers.

The applications submitted came from 80 service providers. This number is less than the previous year. And may reflect provider consolidation across the sector.

In the last financial year, the Commissioner visited 84 residential aged care homes across all states and territories. Except for Darwin. That’s on the cards for next year.

So, what’s coming up for our office in the next financial year?

We plan to document our shared values; develop a corporate strategy to guide our work over the next 3 years; and we plan to streamline our processes, as part of our ongoing commitment to improve service delivery.

If you are interested in reading the full report, contact our office on 1300 550 970 to request a printed copy. Or, download a copy from our website,

Annual report highlights

Watch the video to find out how many residential aged care homes submitted RAD applications in 2018–19 and how many were approved.